Signage & Wayfinding Manager - Design and Construction (Galveston)

Minimum Qualifications:

Bachelor’s degree or equivalent. At least five years of signage and wayfinding experience. Working knowledge in computer aided technology and experience with computer drawing design programs.

Job Summary:

The Signage and Wayfinding Manager is responsible for all signage program activities related to facilities wayfinding for operational and capital projects at UTMB.  This role operates in a fast-paced environment and serves as the owner's representative for wayfinding to ensure signage at all UTMB locations meets the needs of various stakeholders, including Marketing & Communications, Development, Patient Services, Environmental Health & Safety, UTMB Police and Information Technology Services.

Job Duties:

• Collaborates with Facilities Planning, Project Managers, stakeholders, consultants, and external vendors to develop a project's wayfinding scope of work. Responsible for developing signage message schedules, signage location plans, budget, and coordinating fabrication and installation schedules with the overall project schedule.  Wayfinding scope of work can include temporary and/or permanent signage.
• Collaborates with UTMB Purchasing and Project Managers on procuring signage vendors and fabricators. Gathers all necessary information for signage requisitions and purchase orders. Reviews and approves all invoices from contracted signage vendors to be sent for payment.
• During the construction phase of a project, responsibilities include but are not limited to reviewing submittals, attending construction meetings, conducting site visits, and developing punch lists.
• Supports In-House Construction in coordinating signage maintenance work orders, lifecycle projects, and operational requests from initial planning to fabrication and installation, as needed.
• Maintains and updates interior and exterior signage standards to ensure UTMB brand consistency across locations; process variance forms as needed. Develops new sign types or installations as needed.
• Collaborates with the Facilities Information Management team and architectural teams to assign room numbers to new rooms.
• Produces specialized drawings, illustrations, layouts, and digital images as needed to support wayfinding projects.
• Manages external consultants on initiatives related to wayfinding master planning.
• Responsible for maintaining and updating UTMB signage policies.
• Develops and maintains annual benchmark costs for signage for different project types.

Marginal or Periodic Functions:

• Produces drawings and illustrations for emergency events, including building entrance closures, street closures and pandemic masking guidelines. Work closely with MarCom, Patient Services and UTMB Police to meet stakeholder needs.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

Knowledge/Skills/Abilities:

• Must have a working knowledge and understanding of all applicable codes that impact signage requirements.
• Excellent verbal, written and visual communication skills are essential for this position.
• Must possess strong organizational and time management skills.
• Attention to detail is crucial.
• Must be able to successfully manage multiple concurrent projects with varying degrees of complexity and urgency.
• Must have a demonstrated ability to successfully manage multiple external vendors, holding them accountable to meet deadlines and produce quality work.
• Must have strong customer service skills.
• Must be proficient in Microsoft Office Suite, Adobe Illustrator, Photoshop, Acrobat and InDesign.
• Exposure to eBuilder and SignAgent is a plus.

Working Environment:

This position is based out of UTMB’s Galveston Campus. The position will primarily work in a typical office environment with occasional visits to construction job sites across UTMB locations.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

Monday through Friday, 8am to 5pm and as needed on occasion.