Sr. Enrollment Services Specialist, Enrollment Services

Job Description: To provide organizational and supervisory skills in the effective management of the admissions, registration, financial aid, and records processes in the four UTMB schools. 

Min Qualifications:

Bachelor's degree or equivalent in a related field. Three  years of experience in Admissions, Registration, Records and/or Financial Aid.

Specific Job Related Duties:

• To provide organizational and supervisory skills in the effective management of the admissions, registration, financial aid, and records processes in the four UTMB schools.
• Provide direction and leadership in the daily face-to-face financial aid processes for all schools to ensure quality student service. Works with Enrollment Services records and admissions department to ensure student records are accurate. 
• Responsible for adding and updating student financial aid awards. Primary contact person for phone call and email communication for the financial aid department for all schools. 
• Reports status of processes and progress of goals and targets to the Assistant Director and Director of Financial Aid.
• Refers issues and items that are above their purview to the Assistant Director and Director, along with any items that do not fall within the standard boundaries of their decision-making authority.
• Responsible for the exit communication process for all graduating students. Manages and updates their accounts and holds.
• This position manages all persons added to the TINS system, updates and adds all private educational loans.
• This position manages communication with students and departments participating in the Federal Work Study program, determines student eligibility, acts as liaison for UTMB departments during the hiring process, add/updates student FWS awards and monitors student FWS allocations and add/update as needed. 
• Participates in group decision-making and evaluation processes. 
• Adheres to internal controls and reporting structure. 
• Performs related duties as assigned and acts as back-up for Assistant Director and Director of financial aid as needed. 

Salary Range:

Commensurate with experience.